Customers at one of Australia’s big four banks have reported being unable to access their money following a suspected outage.
ANZ customers took to social media on Thursday amid reports they were unable to access the bank’s online service since about midday.
Customers also reported being unable to reach the bank via their telephone line, with one person stating that “everyone is having problems”.
Website DownDetector, which tracks app outages, reported receiving more than 6000 reports about ANZ sometime after 11am.
At the same time, shoppers at Woolworths stores in the ACT, Victoria, and NSW reported being unable to access EFTPOS services.
Seven News reported a national outage was impacting between 20-30 stores nationwide, with the cause still being investigated.
A Woolworths spokesperson told Seven that “an IT outage” was affecting EFTPOS in a “small number of stores”.
“Stores remained open with cash still being able to be used,” the spokesperson said.
“The cause has been identified and EFTPOS is being restored.
“We thank everyone for bearing with us this morning.”
On Twitter, one shopper shared a photo of a makeshift sign put up in the store informing patrons of the outage.
“We temporarily have no ‘efpos’ due to no internet,” the sign read.
“Cash only. Sorry for the convenience.”
More to come.
